RETURNS - Please send items back to our office using a standard second class mail option, to reduce your costs. We are unable to offer free pre paid returns. Our office is open for deliveries Monday to Saturday.
Please do not remove the garment tags, please return items with tags attached as they have been sent out.
An address label will be enclosed with your order, this also contains your order number, so that we can allocate your return efficiently.
Please complete the section on the back of the returns form, sent with your delivery and enclose with your return.
Please ensure you return goods in their original condition, complete with tags within 14 days of them arriving , 21 days from outside of the UK. Our returns policy does not affect your statutory rights.
Browns Head Office
913a Uppingham Road
Bushby
Leicester
LE7 9RR
UNITED KINGDOM
Please enclose your original order form inside the parcel and a refund will be processed as soon as the item has been received. We enclosed a returns form, if you can kindly complete these and enclose with your order. If you are sending an item back to us and would like an alternative size or an exchange please contact us on UK +44 7935 011058 or mail@brownslingerie.com