Shipping & Delivery

SHIPPING INFORMATION 

Once your order has been received with us, we aim to ship your order within 1-2 days. You will receive email confirmation when we receive the order. If you require any further information regarding the delivery of your order please do not hesitate to contact us.

PLEASE NOTE THE FOLLOWING POINTS

  • Free Click and Collect in store 
  • The cut off time for Next Day Delivery orders is 12pm. Orders placed on a Friday after 2pm will not ship until Monday, for Tuesday delivery.
  • Royal Mail Signed For Second Class can be expected between 2-3 working days and requires a signature.
  • Royal Mail Signed For First Class can be expected between 1-2 working days and requires a signature.
  • Royal Mail Signed For provides you with confirmation of delivery, but is not a fully tracked service. If you require a fully tracked service, please use Special Next Day Delivery Guaranteed.
  • Standard Delivery to countries in the EU can be expected between 9 – 14 days, however please allow 21 days for your order to arrive.
  • Tracked Delivery to countries in the EU can be expected between 7 – 12 days.
  • Standard Delivery to countries outside the EU can be expected between 14 – 28 days, as your order may take longer to pass through customs.
  • If you require a tracking number for your order, please choose Recorded Delivery for UK orders and International Signed For, for overseas orders.
If you haven’t received your order within 15 working days from dispatch, please contact us and we’ll investigate this for you further.